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Captain Handy

Updated 2026-08-16 · 21,432 reviewed · 1,236 listed · Scored from 145 Google reviews · How we rank ›

4.6(145) 83 composite score See reviews on Google ✓ Google-verified
Irrigation & Outdoor LightingLicensed & InsuredHardscaping & InterlockingLandscape Design & InstallationSnow RemovalLawn Care & Maintenance
Captain Handy
Services
Irrigation & Outdoor Lighting, Licensed & Insured, Hardscaping & Interlocking
Reviews
145

What recent reviews say

Most jobs run smoothly with crew arriving on schedule and communicating throughout. Ali, Tarek, Luigi, Rick, and Jordan are named for careful work and professionalism. Interlocking, decking, fencing, pergolas, and pools all get praise. A five-year warranty on some jobs shows they stand behind results. The rare complaint centres on slow or no response to initial inquiries, and one reviewer felt price quotes reflected neighbourhood stereotyping.

Captain Handy covers everything from small lawn fixes to major hardscaping. They clean sites immaculately and often finish early. Custom work (tennis courts, pergolas, pools) appears to be a strength. North York-based but serve Toronto and the GTA. Best for homeowners wanting one crew for mixed outdoor projects.

Praised for
  • responsive and communicative
  • fair pricing
  • skilled crew and leadership
  • meticulous cleanup and attention to detail
  • warranty and stand-behind work
Watch-outs
  • poor communication on some inquiries
  • pricing assumptions based on neighbourhood
  • occasional unresponsiveness to messages
punctualreliablefair-pricingskilled-crewattention-to-detailgreat-resultsresponsiveprofessional-crewquality-materials
Best for: Homeowners needing mixed outdoor work (hardscaping, decking, and design) in North York and the GTA
Think twice if: Initial inquiry response can be slow; some customers report unresponsiveness to emails after providing job details

Strengths

  • multi-trade capability (hardscaping to pools to lighting in one project)
  • named crew with consistent praise (Jordan, Ali, Tarek, Luigi, Rick)
  • five-year warranty on certain work
  • immaculate site cleanup

Worth knowing

  • Jordan, Ali, Tarek, Luigi, and Rick named as estimators and crew leads with strong customer rapport
  • five-year warranty mentioned on interlocking work; company repaired shifted stones at no cost within warranty window
  • sites cleaned so thoroughly no dust left on sidewalk or street after completion
  • custom tennis courts, pergolas, and pools delivered on schedule
  • one reviewer reported company adapted fence installation to protect neighbour's tree roots

What reviews say by service

Hardscaping & Interlocking
Interlocking, walkways, and driveways praised for quality and durability; five-year warranty offered and honored on shift repairs
Landscape Design & Installation
Custom landscape jobs (pergolas, gazebos, tennis courts, comprehensive yard redesigns) completed on time with high finish quality
Lawn Care & Maintenance
Sod installation and small lawn work completed quickly and to high standard
Irrigation & Outdoor Lighting
Landscape lighting mentioned as service; no specific feedback on quality or process in reviews
Tree Services
No explicit tree services advertised; one fence project adapted to protect roots of neighbour's trees
Licensed & Insured
Business presents itself as professional and organized; specific licensing/insurance status not stated in reviews

How it compares

  • Rated 4.6 against a 4.61 average across the 188 irrigation & outdoor lighting businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 74
Review volume 94
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
130
4
0
3
2
2
0
1
13

Common questions

Do they offer a warranty on hardscaping work?
Yes. A five-year warranty is mentioned in reviews; one customer had shifted interlocking stones repaired at no cost within that window.
What kinds of projects do they handle?
Interlocking, decks, fences, gates, pergolas, pools, landscape design, sod, lawn work, and landscape lighting. They do both residential and commercial (snow removal listed on website).
Are they responsive to inquiries?
Most job reports show good communication once work starts. Some reviewers report slow or no response to initial quote requests via email.

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Mike and Paul consistently deliver hardscaping and deck projects on schedule and within quoted budgets. Clients praise their professionalism, attention to detail, same-day cleanup, and willingness to fix issues without surprise costs. The team handles stonework, flagstone, retaining walls, decks, fences, and landscaping across the GTA. Many reviewers have hired them repeatedly for multiple properties or referred friends and family.

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Last updated 2026-08-16