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Smiling Lawn

Updated 2026-08-16 · 21,432 reviewed · 1,236 listed · Scored from 163 Google reviews · How we rank ›

4.7(163) 79 composite score See reviews on Google ✓ Google-verified Publishes prices
Landscape Design & InstallationLawn Care & MaintenanceTree ServicesSnow RemovalEco-Friendly & Organic PracticesLicensed & Insured
Smiling Lawn
Services
Landscape Design & Installation, Lawn Care & Maintenance, Tree Services
Reviews
163

What recent reviews say

Strong start and real results earn five-star praise, but recent reviews paint a pattern: Smiling Lawn collects full upfront payment, then goes silent. Customers report incomplete aeration and edging, grass planted incorrectly, and snow removal that stopped mid-season. Disputes over scope, ignored calls, and refunds withheld unless negative reviews are deleted. A handful of satisfied customers credit staff like Muhammad and Waqas, but the last two months show escalating complaints about responsiveness and follow-through after payment.

Praised for
  • quick and efficient execution
  • responsive early in relationship
  • effective lawn results
  • knowledgeable staff
  • reliable service (when delivered)
Watch-outs
  • disappears after full upfront payment
  • incomplete or poor-quality work
  • no follow-up or communication
  • upsells and disputes over scope
  • fails to complete contracted services
responsiveskilled-crewgreat-resultspoor-communicationupsold-unnecessary-workdamaged-property
Best for: customers comfortable paying full upfront for single, immediate projects like sod installation, not ongoing seasonal contracts.
Think twice if: you need ongoing care or plan to pay in full upfront; recent reviews document communication breakdowns and unfinished work after advance payment.

Strengths

  • sod and grass installation quality (when delivered well)
  • knowledgeable staff advisors
  • wide service menu (aeration, overseeding, mosquito treatment, etc.)
  • named staff (Muhammad, Waqas) praised for efficiency

Worth knowing

  • Staff named Muhammad and Waqas credited for quality and efficiency in positive reviews
  • Company policy requires full payment upfront before scheduling
  • Complaints of incomplete aeration, garden bed edging, and seeding despite full payment
  • Snow removal contract cancelled mid-season after near-$2000 charge
  • Owner allegedly conditions refunds on removal of negative reviews

What reviews say by service

Lawn Care & Maintenance
Praised for quick, efficient grass installation and sod results; complained of incomplete overseeding, poor attention to detail, no follow-up.
Landscape Design & Installation
Positive feedback on sod and grass work; negative reviews cite incorrect planting techniques, incomplete garden bed edging, and delayed scheduling.
Snow Removal
One mid-season cancellation after full payment ($2000); reliable service noted in older positive reviews but recent reliability concerns.
Tree Services
Limited review detail; one complaint of plants/trees planted incorrectly.
Eco-Friendly & Organic Practices
No clear review evidence.
Licensed & Insured
No clear review evidence.

How it compares

  • Rated 4.7 against a 4.7 average across the 590 landscape design & installation businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 79
Review volume 96
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
152
4
0
3
1
2
1
1
9

Common questions

Do I have to pay in full upfront?
Yes. Recent customers report the business requires full payment before scheduling work, which can lead to extended delays if follow-up is poor.
What areas do you serve?
According to their website, Mississauga, Brampton, Oakville, and Milton.
Which staff members should I request?
Recent positive reviews name Muhammad and Waqas as efficient and skilled.

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Last updated 2026-08-16